Refund Policy

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a refund, you must explain why and have photos of why you are unsatisfied with your product. Please email mechtacakes@outlook.com

Additional non-refundable items:
* Gift cards

To complete your refund, we require a receipt or proof of purchase.


Refunds
Once your email is received and inspected. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at mechtacakes@outlook.com.